Welcome to The Olive Branch Co.
Where creativity and craftsmanship come together to create stunning, custom wreaths that bring warmth to every space! What started as a passion for beautiful home decor has blossomed into a dedicated craft business specializing in handmade wreaths tailored to your unique style, season, and occasion.
Whether you're looking for an elegant touch for your front door, a personalized gift, or a festive seasonal statement, each wreath is thoughtfully designed with high-quality materials and artistic detail. We believe that a wreath is more than just decoration -- it's a symbol of welcome, celebration, and individuality. That's why we take pride in offering custom creations that reflect your vision and bring joy to your home.
Thank you for supporting our small business! We can't wait to craft something special just for you.
Questions About Orders?
Shipping Policy
At The Olive Branch Co., we take pride in crafting high-quality, custom wreaths designed to enhance your space! Please review our shipping and return policies below to ensure a seamless shopping experience.
Processing Time: Each wreath is handmade with care. Please allow 2 business days for production before shipping.
Shipping Methods: We offer Standard and Expedited shipping through trusted carriers. Shipping costs are calculated at checkout based on location and delivery speed.
Domestic & International Shipping: We currently do not ship internationally.
Tracking Information: Once shipped, you'll receive a tracking number to monitor your order's journey.
Return & Refund Policy
Custom Orders: Since each wreath is custom-made, we do not accept returns unless the item arrives damaged or defective.
Damaged or Defective Items: If your wreath arrives damaged, please contact us within 24 hours of delivery with photos, and we'll work to replace or refund your purchase.
Exchanges: While we don't offer exchanges on custom orders, we'll gladly assist you in finding a solution if you're unsatisfied.
Contact Us
For any concerns, reach out to us at theolivebranch010625@gmail.com, and we'll be happy to assist!
Cancellation & Order Modification Policy
Cancellations: Because each wreath is handmade, we can only accept cancellations within 24 hours of your purchase. After this period, cancellations may not be possible as materials will have been sourced and production started.
Order Modifications: We understand that plans can change! If you need to modify your custom wreath order, please contact us within 24 hours of placing your order. After this timeframe, we may have already begun crafting your wreath, making changes difficult.
Rush Orders & Late Delivery Policy
Rush Orders: Need your wreath quickly? We offer rush production for an additional fee. Rush orders will be crafted and shipped within 1 business day, depending on availability. Please contact us at theolivebranch010625@gmail.com before placing a rush order to confirm timelines.
Late Deliveries: While we strive to meet all delivery timelines, unforeseen delays (such as carrier issues or weather disruptions) may occur.
If your order is delayed:
- Check your tracking number for updates.
- Contact us at theolivebranch010625@gmail.com, and we'll assist in resolving the issue.
- If your wreath does not arrive within 3 business days of the estimated delivery date, we may offer a replacement or refund, depending on circumstances.
Packaging & Care Instructions
Packaging: Each wreath is carefully packaged to protect its shape and design during transit. We use sturdy boxes, protective wrapping, and secure fastenings to ensure your wreath arrives in perfect condition. If your wreath includes delicate embellishments, additional padding will be used for extra protection.
Wreath Care & Maintenance: To keep your wreath looking beautiful for years to come, follow the care tips below.
Indoor/Outdoor Use: While many wreaths are designed for indoor or covered outdoor use, exposure to harsh weather may cause fading or wear over time.
Storage Tips: Store your wreath in a cool, dry place when not in use. A wreath storage bag or box will help maintain its shape.
Dust Removal: Lightly dust or gently shake off any debris. Avoid using water on delicate floral or fabric elements.
Longevity: Faux greenery and silk flowers last longer when kept away from direct sunlight and moisture.
Customization & Repairs: If your wreath ever needs a refresh or minor repairs, reach out to us! We can offer tips, replacement parts, or a special maintenance service (if available).
Warranty & Satisfaction Guarantee
Warranty Policy
At The Olive Branch Co., we stand behind the quality and craftsmanship of our custom wreaths. Each Wreath is carefully designed with durable materials to ensure longevity. While we do not offer a traditional warranty, we guarantee that your wreath arrives in excellent condition. If you experience an issue due to material defects or craftsmanship within 24 hours of delivery, please contact us, and we will work to resolve the matter with a repair, replacement, or partial refund.
Satisfaction Guarantee
Your happiness is our priority! If you are not completely satisfied with your purchase, we will do our best to make it right. While custom wreaths are not eligible for returns, we welcome feedback and will work with you to ensure you love your wreath. If there is an issue with your order, please reach out to theolivebranch010625@gmail.com within 24 hours so we can find a solution that meets your expectations